ABOUT US

We are your doctor’s office that is responsive, respectful and available to care for you when you need to be heard.

Our purpose: Glorify God by promoting dignity and excellence in healthcare. Change the world.

Innova Primary Care is mending people, mending standards: we believe caring for our patients goes hand-in-hand with caring for the healthcare systems of which they’re a part. This means ensuring you, the patient, are not burdened by those systems, nor are you burdening them. This also means speaking truth to power when these healthcare systems mishandle their duty as ancillary arms of aid and relief to providers and patients, alike. Reform happens from the inside. It’s why our name, Innova, means ‘renew.’ We strive to renew each of our guests with a whole-person approach to wellness focusing on their physical, mental and emotional wellness.

We are Accessible. We listen. We are Responsive.

Care Team Approach:

We use a care team approach to be able to be accessible and responsive to you 24 hours a day 7 days a week.

You’ll be assigned to both a Physician and a Nurse Practitioner who work together to oversee your healthcare needs. Depending on your medical conditions, you may also be assigned a nurse to your care team as well. Your care team collaborates daily to ensure you have the best and most responsive care.

OUR VISION: Mending People. Mending Standards.

OUR MISSION: Transforming Healthcare one guest at a time.

OUR CORE VALUES: Positive Energy, Embrace Change, Go Above and Beyond, Growth Mindset, Safe & Efficient.

PATIENT TESTIMONY

“Hands down the best primary care practice I have been to. They have set the gold standard.”

“From the moment I applied to be a new patient, to the point I had my first appointment, I was extremely impressed! Everyone was very helpful and kind. The office is extremely clean, and the staff is very thorough and listened to every concern. Highly highly recommend! I truly felt heard and cared for. They told me about a possible issue I might have that connected a lot of dots in my health and I’m extremely grateful! It could possibly have lead to some more serious things had we not caught it now. ”

Google Reviews

INNOVA PATIENT SUPPORT

2517

portal/phone messages addressed in 24hrs

:04 min

average lobby wait time

97 NPS

58 is avg NPS for healthcare industry

Non-Covered Services (9/15/2020)	Innova Fee
Each page of medical paperwork, letters or forms for completion within 5 business days.	$10.00
Expedited processing for medical paperwork, letters or forms for completion within 2 business days.	$25.00
Each Clinical response to a patient portal inquiry outside of an appointment or Medicare e-visit.	$10.00
After hour and holiday phone consultations or appointments.	$50.00
Results already provided on the portal, printed and mailed outside an appointment	$15.00

Non-Service Fees (9/15/2020)	Innova Fee
Patient late cancellation fee (less than 24 hours notice/10 minutes late for appointment).	$25.00
Patient no-show fee for missing a scheduled appointment.	$50.00

*Some of the most commonly provided services at Innova	Innova Fee	CPT Code
*Established Patient Office Visit Level 3	$109.00	99213
*Established Patient Office Visit Level 4	$154.00	99214
*Injection in deep muscle or subcutis	$29.00	96372
*Medical Service provided on holiday eve, holiday or weekend	$28.00	99051
*Chronic Care Management (Medicare program)	$61.00	99490
*Established Patient Preventive Care for Age 18 - 39 years old	$123.00	99395
*Established Patient Preventive Care for Age 40-64 years old	$134.00	99396
*In office Flu Swab	$17.00	87804
*Immunization injection administered	$29.00	90471
*Steroid (Injectable) Medication	$8.00	J0702
Treatment of used to clear a skin lesion of pus to start the healing process	$177.00	10060
Treatment of used to clear a skin lesion of pus to start the healing process	$306.00	10061
Procedure where a small round piece of tissue is sent to the lab for biopsy	$176.00	11104
Skin tag removal of 1 lesion	$128.00	11200
Skin tag removal of more than 1 lesion	$27.00	11201
Shave removal of skin lesion on midsection less than 0.5 cm	$145.00	11300
Shave removal of skin lesion on midsection 0.6 cm to 1.0 cm	$174.00	11301
Shave removal of skin lesion on midsection 1.0 to 1.2 cm	$197.00	11302
Shaving of epidermal or dermal lesion, single lesion, scalp, neck, hands, feet, genitalia	$153.00	11305
Shave removal of a single lesion, scalp, neck, hands, feet, genitalia	$173.00	11306
Shave removal of a single lesion, face, ears, eyelids, nose, lips less than 0.5 cm	$166.00	11310
Shave removal of a single lesion, face, ears, eyelids, nose, lips 0.6 cm to 1 cm	$196.00	11311
Shave removal of a single lesion, face, ears, eyelids, nose, lips 1.0 cm to 2.0 cm	$223.00	11312
Excision of benign (normal) lesion including margins 0.6 cm to 1 cm	$223.00	11401
Wound or cut greater or equal to 2 cm	$134.00	12001
Simple repair of superficial wounds of scalp, neck, axillae, external genitalia, trunk and/or extremities (including hands and feet)	$162.00	12002
Other Repair (Closure) Procedures on the Integumentary System	$153.00	15851
Removal of first lesion	$96.00	17000
Removal of 2 to 14 skin lesions (1 additional unit for each)	$10.00	17003
Removal of 15 or more skin lesions	$238.00	17004
Removal of skin lesions	$485.00	17106
Removal of 1 to 14 skin lesions	$160.00	17110
Destruction (laser surgery, electrosurgery, cryosurgery, chemosurgery, surgical curettement), of benign lesions other than skin tags	$187.00	17111
Cryo (freezing) treatment of skin	$76.00	17340
Small joint or bursa injection	$73.00	20600
Intermediate joint or bursa injection	$75.00	20605
Marge joint or bursa injection	$93.00	20610
Ablation, soft tissue of inferior turbinates, unilateral or bilateral, any method	$398.00	30802
Incision Procedures on the Vulva, Perineum and Introitus	$215.00	56405
Removal of unspecified object from eye	$70.00	65205
Removal of unspecified object from ear	$149.00	69200
Removal of impacted ear wax	$21.00	69209
Ear Cleaning	$69.00	69210
Imaging Exam	$43.00	76000
Ultrasound of abdomen complete including kidneys	$114.00	76770
Ultrasound of tendon or a muscle	$59.00	76882
In office urinalysis	$3.00	81002
In office urine pregnancy test	$3.00	81025
In office blood sugar test	$3.00	82962
Skin injection to test for tuberculosis	$6.00	86580
In office blood test for Mono	$12.00	87449
COVID-19 infectious agent antigen detection by immunoassay (quick test)	$36.00	87426
COVID-19/Flu-A/Flu-B infectious agent antigen detection by immunoassay (quick test)	$64.00	87428
In office flu swab	$12.00	87804
In office Strep Swab	$12.00	87880
Pediatric injection administered (given)	$29.00	90460
Additional pediatric injection administered	$20.00	90461
Additional Immunization injections administered	$20.00	90472
Hepatitis A vaccine injection for pediatric and adolescent	$35.00	90633
Hepatitis A and B Vaccine Adult	$117.00	90636
HIB Vaccine	$12.00	90648
Gardasil or HPV vaccine for ages 9 to 26	$161.00	90649
Gardasil Vaccine	$269.00	90651
Flu Shot for patients 3 years old and older	$20.00	90656
Flu shot for pediatric patient age 6 months to 35 months old	$7.00	90657
High Dose Flu Vaccine for patients over 65 years old	$70.00	90662
Pneumonia Vaccine in vial	$227.00	90670
Pneumonia vaccine injection, 20 valent	$249.00	90677
Rotavirus vaccine	$91.00	90680
Dtap vaccine for ages 6 and younger	$28.00	90700
MMR Vaccine Injection	$88.00	90707
IPV Vaccine Injection	$39.00	90713
Tetanus and Whooping Cough Vaccine Injection	$39.00	90715
Chickenpox Vaccine Injection	$160.00	90716
Pediarix Vaccine Injection	$91.00	90723
Pneumonia Vaccine Injection	$118.00	90732
Menactra Vaccine Injection	$142.00	90734
Hepatitis B Pediatric Dose or Adult Dose	$27.00	90744
Hepatitis B Vaccine for Adult Injection	$62.00	90746
Shingles Vaccine Injection	$172.00	90750
Diabetic retinal screening	$44.00	92250
Complete EKG	$17.00	93000
EKG recorded and reviewed	$229.00	93268
Ambulatory Blood Pressure Monitoring	$54.00	93784
Cerebrovascular Arterial Ultrasound	$319.00	93890
Limited bilateral noninvasive physiologic studies of upper or lower extremity arteries	$98.00	93922
Complete bilateral noninvasive physiologic studies of extremity arteries, 3 or more levels	$152.00	93923
Noninvasive physiologic studies of lower extremity arteries	$188.00	93924
Evaluation of arterial inflow and venous outflow of abdomen and/or pelvic organs	$319.00	93975
Lower extremity ultrasound with doppler	$140.00	93979
In office test used to assess how well your lungs work to diagnosis asthma and COPD	$32.00	94010
Nebulizer treatment in office	$17.00	94640
Pulse Oxygen	$4.00	94760
Glucose monitor for continuous	$43.00	95251
Brief emotional or behavioral assessment	$8.00	96127
IV initial	$52.00	96360
IV add on	$20.00	96361
Injection	$28.00	96373
After hours call/consult after 10PM	$28.00	99050
Screening Vision Test	$4.00	99173
New Patient Office Visit Level 2	$103.00	99202
New Patient Office Visit Level 3	$154.00	99203
New Patient Office Visit Level 4	$231.00	99204
New patient office visit level 5	$305.00	99205
Established Patient Office Visit Level 1	$34.00	99211
Established Patient Office Visit Level 2	$68.00	99212
Established Patient Office Visit Level 5	$217.00	99215
New Patient Preventive Care for Age 1-4 years old	$158.00	99382
New Patient Preventive Care for Age 5-11 years old	$164.00	99383
New Patient Preventive Care for Age 12-17 years old	$186.00	99384
New Patient Preventive Care for Age 18 -39 years old	$180.00	99385
New Patient Preventive Care for Age 40 - 64 years old	$165.00	99386
Established Patient Preventive Care for less than 1 year old	$111.00	99391
Established Patient Preventive Care for Age 1-4 years old	$119.00	99392
Established Patient Preventive Care for Age 5-11 years old	$119.00	99393
Established Patient Preventive Care for Age 12-17 years old	$130.00	99394
Established Patient Preventive Care for Age 65 and over	$151.00	99397
Smoking and tobacco use counseling to the patient for 3-10 minutes	$21.00	99406
E-visit 5-10 minutes via portal	$15.00	99421
E-visit 11-20 minutes via portal	$30.00	99422
E-visit 21+ minutes via portal	$50.00	99423
CCM (Chronic Care Management) staff time additional 20 minutes	$66.00	99439
Providing care planning to individuals with cognitive impairment	$355.00	99483
First 60 minutes of non-face-to-face care by clinical staff for complex chonic care	$127.00	99487
Additional 30 minutes of non-face-to-face care by clinical staff for complex chronic care	$67.00	99489
Chronic Care (Medicare Program)	$67.00	99490
Chronic Care Management (Medicare program) Provider Call	$91.00	99491
Transition of Care Management Communication within 14 days of discharge	$282.00	99495
Transition of Care Management Communication within 7 days of discharge	$380.00	99496
Advanced Care Plan	$119.00	99497
Administration of Flu Vaccine	$29.00	G0008
Administration of Pneumonia Vaccine	$29.00	G0009
Administration of Hepatitis B Vaccine	$29.00	G0010
Diabetes self-management training services, group session (2 or more), per 30 minutes	$25.00	G0109
Physician service required to document the need for a power mobility device	$15.00	G0372
Initial Preventive Examination; face-to-face visit, new CMS patient during first 12mths	$231.00	G0402
EKG at the Welcome to Medicare Preventive Visit	$17.00	G0403
Annual Wellness Visit Initial Visit	$231.00	G0438
Annual Wellness Visit Visit	$180.00	G0439
Screening for alcohol misuse and brief behavioral counseling	$29.00	G0442
Screening for alcohol misuse and brief behavioral counseling	$42.00	G0443
Annual depression screening	$29.00	G0444
Personally performing CCM (Chronic Care Management) care planning	$64.00	G0506
Remote image submit by pt	$19.00	G2010
Brief check in by md/qhp	$23.00	G2012
Rocephin antibiotic medication injection	$1.00	J0696
Steroid (injectable) medication	$7.00	J0702
Prolia (osteoporosis treatment) injection	$23.00	J0897
Steroid, anti-inflammatory (injectable) medication	$12.00	J1040
Testosterone medication injection	$1.00	J1071
Betamix Medication for injection	$1.00	J1100
Toradol medication injection- Nonsteroidal anti-inflammatory drug to treat pain	$1.00	J1885
Anti-nausea medication injection	$3.00	J2550
Vitamin B-12 Injection	$2.00	J3420
Saline solution for wound care cleaning	$3.00	J7030
CCM (Chronic Care Management) staff time additional 20 minutes	$47.00	99439
Diabetic Retinal Screening	$53.00	92250
Monoclonal Antibody Covid-19 Infusion	$403.00	M0243